Pressure Washers
Carpet & Spot Cleaners
Floor Care / Scrubber Drier
Vacuum Cleaners
Window and Surface Vacuum Cleaner
Steam Cleaners
Air Purifier
Water Purifiers
Garden Tools
Generators and Waste Water Pump
Manual Tools
Vehicle Washing Systems
Municipal Equipment
Sweeper
Accessories
Detergents
Dry Ice Cleaning
Cleaning Robots
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This quotation, including all prices herein, is valid for a period of thirty (30) calendar days from the date of issue, unless extended in writing by Kärcher. After this period, the quotation shall be deemed to have expired. Kärcher expressly reserves the right to amend, revise, or withdraw this quotation at any time prior to the issuance of a written Purchase Order by the Customer and its acceptance by Kärcher.
All prices are quoted in the specific currency as indicated in this quotation, and are exclusive of Value Added Tax (VAT), unless expressly stated otherwise. Payment may be settled in OMR at the Customer's written request. Where payment is made in OMR against a EUR invoice, the exchange rate applied shall be the exchange rate on the date of Invoice sent formally by Kärcher. Any applicable VAT, duties, other taxes or levies shall be borne solely by the Customer and will be itemised on the invoice.
The scope of supply is strictly limited to the goods and quantities expressly specified in this quotation. Unless otherwise stated in writing, services such as installation, commissioning, training, or the provision of consumables are excluded.
Payment shall be made in accordance with the payment schedule stated in this quotation. Any delay in payment beyond the due date shall accrue interest at a rate of one percent (1%) per month (equivalent to twelve percent (12%) per annum), without prejudice to Kärcher’s right to claim damages or suspend further performance. Kärcher reserves the right to suspend delivery under this or any other agreement with the Customer in the event of non-payment or delay.
Delivery Terms shall be as defined in the final Order Confirmation and shall be governed by the latest version of incoterms published by the International Chamber of Commerce. Any costs, charges, or risks not expressly included in the agreed Incoterms delivery term shall be the responsibility of the Customer.
The estimated delivery lead time is four (4) – six (6) weeks from the date of receipt of the agreed advance payment, unless otherwise specified in writing. This timeframe is indicative and non-binding, and may vary based on product availability and supply chain conditions at the time of order placement.
Title to the Goods shall remain vested in Kärcher and shall not pass to the Customer until Kärcher has received payment in full and in cleared funds of all amounts and claims due to Kärcher from the Customer. Until title passes, the Customer shall store the Goods separately and shall not sell, transfer, pledge or encumber them.
A binding order shall be deemed placed upon Kärcher’s receipt of a signed and stamped Purchase Order referencing this quotation. Acceptance of a Purchase Order by Kärcher shall not imply acceptance of any terms stated therein that conflict with or add to these Terms and Conditions. Any cancellation request must be submitted in writing and will be subject to Kärcher’s written approval. Approved cancellations shall be subject to a fee covering actual costs incurred, including but not limited to material, administrative, logistics, and restocking costs.
The Customer shall inspect the Goods immediately upon delivery. Any claims for visible damage, non-conformity, or shortages must be notified to Kärcher in writing within seven (7) calendar days of delivery. Failure to do so shall be deemed full and final acceptance. After-sales services, if applicable, shall be provided under a separate agreement in accordance with Kärcher’s standard terms.
Products are covered by Kärcher's standard manufacturer's warranty against manufacturing defects and workmanship for a period of one (1) Gregorian calendar year from the date of delivery, unless specified otherwise in writing. This warranty is valid only in the country of purchase and is non-transferable. The warranty excludes:
a) Damage due to misuse, neglect, accident, abuse, improper handling or non-compliance with the user or operator’s manual.
b) Normal wear and tear on components, accessories and attachments.
c) Devices or accessories not distributed or approved by Kärcher. Any use of such devices will void the warranty.
d) Repairs or modifications made by the end user or any service organisation not authorized by Kärcher. Any such tampering with Kärcher equipment or accessories shall void the warranty.
e) Defect caused by the use of incorrect supply voltage.
Original proof of purchase to be presented to claim the warranty coverage.
All information, drawings, specifications, and pricing contained in this quotation are confidential and shall not be disclosed to any third party without Kärcher’s prior written consent. All intellectual property, including designs, trademarks, logos, product specifications, and technical information, remains the exclusive property of Kärcher and its licensors.
This quotation and any resulting agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai. Any disputes arising from or in connection with this quotation shall be subject to the exclusive jurisdiction of the Dubai Courts.
Nothing in this Agreement shall limit Kärcher's liability for death or personal injury caused by its gross negligence or for fraud. Subject to the foregoing, Kärcher shall not be liable for any indirect, special, incidental, consequential, or punitive damages, including loss of business, profit, revenue, or goodwill. Kärcher's total aggregate liability shall be limited to the net sales price of the defective Goods.
This quotation and any resulting agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai. Any disputes arising from or in connection with this quotation shall be subject to the exclusive jurisdiction of the Dubai Courts.
These Terms and Conditions, together with the quotation and any written amendments, constitute the entire agreement between Kärcher and the Customer solely as it relates to this quotation. They supersede all prior communications or understandings regarding this quotation. Any changes must be made in writing and signed by an authorized representative of Kärcher. In the event of conflict, these Terms shall prevail over any terms proposed by the Customer regarding the quotation itself.
If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
No failure or delay by Kärcher in exercising any right under these Terms shall constitute a waiver thereof.
The Customer acknowledges and agrees that the products and any associated technology supplied under this quotation may be subject to export control laws and regulations, including those of the European Union, the United Arab Emirates, the United States, and other applicable jurisdictions. The Customer shall not export, re-export, divert, or transfer any products or technical data in violation of any such laws or regulations. Kärcher reserves the right to cancel any order or suspend delivery if it reasonably believes such laws may be violated.
The Customer shall provide accurate and complete information required for order processing, customs clearance, and delivery. The Customer is responsible for ensuring that all site conditions, permits, and safety requirements necessary for the receipt, installation, or use of the goods are fulfilled in a timely manner. Any delays or additional costs arising from the Customer’s failure to comply shall be borne solely by the Customer.
The Customer is responsible for complying with all applicable environmental, health, and safety regulations relating to the use, storage, handling, and disposal of the products. Kärcher shall not be liable for any damage, injury, or penalty arising from the Customer’s misuse or failure to comply with local environmental laws.
Certain products may be subject to additional technical specifications, installation requirements, or regulatory limitations. These will be provided in writing where applicable and form part of the overall terms of supply. The Customer agrees to adhere to such product-specific instructions as a condition of warranty and product performance.
Kärcher reserves the right to make technical changes or improvements to its products at any time without prior notice, provided such changes do not materially alter the performance or functionality of the product. In the event of product discontinuation prior to delivery, Kärcher will offer a suitable alternative or cancel the order without penalty.
Risk of loss or damage to the goods shall pass to the Customer in accordance with the agreed Incoterms. In the absence of such specification, risk shall pass to the Customer upon delivery of the goods to the carrier.
All orders are accepted subject to Kärcher's full Terms and Conditions of Sale, which will be provided with our Order Confirmation and shall govern the entire transaction.
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